V/Line disability access shamefully unfit for purpose under Labor
06 May 2022
Accessibility failures on Victoria’s regional train network continue to be ignored by the Andrews Labor Government, despite harrowing stories of people with a disability spending hours stranded at platforms or forced to travel in the cargo hold.
More stories have emerged this week of Victorians with a disability being prevented from travelling on V/Line trains, even after confirming services would be accessible.
Shadow Minister for Public Transport Steph Ryan said neglect of V/Line had reached shameful lows and an immediate audit of all V/Line rolling stock was needed to fix problems of disability access.
“Some Victorians with a disability are putting their lives on hold because they cannot use V/Line services,” Ms Ryan said.
“Sadly, this problem isn’t new. We’ve heard too many stories of people being forced to travel in the cargo carriage or prevented from travelling on V/Line altogether because accessible carriages were unexpectedly dropped from a service.
“It’s humiliating, it’s denigrating, and it should not be accepted by the Andrews Government.
“I’ve spoken to one regional passenger who was forced to ride in the luggage compartment because their scooter didn’t fit on the train.
“In another instance, a commuter was left stranded on the platform at Bairnsdale for hours, with no means of communication, after a handrail came loose and the carriage that was accessible was removed.
“Victorians with a disability should be able to travel safely, with dignity and on trains that are appropriately fitted out.”
Ms Ryan said problems with the V/Line fleet would continue to exist when the Andrews Government kept patching up old rolling stock and putting it back out on the network.
“The ability to travel on our regional train network is essential to many people’s ability to access specialist medical services, education and employment,” Ms Ryan said.
“Accessible public transport is desperately needed in country Victoria and to exclude people with a disability from catching the train is excluding Victorians from opportunity.
“An elected Liberals and Nationals Government will audit the fleet and ensure that every piece of new rolling stock that’s ordered meets disability requirements.”